These professionals research and compile lists of potential customers based on your ideal client profile. They use tools like LinkedIn, CRM systems, and email databases to build targeted prospect lists that fuel your outbound efforts.

Offshore SDRs handle the initial outreach—calling, emailing, and messaging prospects to qualify leads and set appointments. They play a key role in converting leads into sales opportunities.

Keeping your Customer Relationship Management (CRM) system organized and up-to-date is vital. Offshore CRM specialists ensure accurate data entry, pipeline updates, and report generation to give your sales team better visibility and forecasting.

From pricing sheets to proposal drafts, these offshore team members assist in preparing professional documents tailored to each client opportunity, helping your business respond faster and more effectively to potential deals.

Sales analysts track performance metrics, conversion rates, and pipeline velocity. By analyzing this data, they provide insights that can drive better decision-making and more strategic sales planning.

Skilled in outbound calls and follow-ups, offshore appointment setters help keep your sales calendar full, ensuring your sales executives are always working on warm leads.

Sales administrators handle a wide range of tasks, including order processing, updating customer records, managing documents, and coordinating internal sales meetings.